If you are a Silver, Gold or Elite member with Air New Zealand's Airpoints program, you will receive 'Recognition Upgrades' which allow you to request a one-class, one-sector upgrade to use in your membership year.

Elite members may gift their Recognition Upgrades to a family member or friend if they wish. All you need to do is add your family member or friend to your gifting register and then follow the simple steps.

Points – Earning & Expiry

Your Airpoints Recognition Upgrades are valid for the 12 month period from their qualification (or requalification) date into the applicable tier status. If during that time you upgrade to a higher membership level, any unused Recognition Upgrades for the lower Tier Status will automatically expire as soon as your new tier becomes effective.

Redeeming Airpoints


Air New Zealand offers any ticketed and operated flight, if you have enough Airpoints Dollars in your account to buy it! With Air New Zealand’s Star Alliance partners, your Airpoints Dollars can take you to your choice of over 1,300 destinations in more than 190 countries.


OneUp is Air New Zealand’s upgrade offer system that gives Airpoints members the opportunity to move up one cabin class when traveling internationally.

Hotels and Car Hire

You can use your Airpoints Dollars to book your accommodation at a range of popular hotels and resorts around the world. You can also earn Airpoints Dollars by booking your rental car with Avis or Budget Rental Cars. Plus, you can book a car using your Airpoints Dollars just like cash at participating locations worldwide.

Airpoints Partners

  • Adria Airways
  • Aegean Airlines
  • Air Canada
  • Air China
  • Air New Zealand
  • All Nippon Airways
  • Asiana Airlines
  • Austrian Airlines
  • Avianca TACA
  • Brussels Airlines
  • Copa Airlines
  • Croatia Airlines
  • EVA Air
  • Ethiopian Airlines
  • Lot Polish Airlines
  • Lufthansa
  • SAS
  • Shenzhen Airlines
  • Singapore Airlines
  • South African Airways
  • TAP Portugal
  • THAI
  • Turkish Airlines
  • United Airlines

Affiliated Credit Cards

  • American Express® Membership Rewards Australia
  • ANZ Business One Rewards Options
  • ANZ Rewards
  • Westpac Australia American Express Altitude Rewards
  • Westpac Australia MasterCard & Visa Altitude Rewards

For any questions or advice on the Air New Zealand’s loyalty program, call our Frequent Flyer Experts on 1300 735 896.