Economy seats are 17 inches wide and have an average pitch of 31 inches. Passengers have 2 options for all main meals. Special meals are available but must be requested at least 24 hours prior to departure. Passengers can order a wide range of alcohol and non alcoholic beverages. Seats are fitted with individual entertainment units providing on-demand movies and TV shows.
Comfort Class seats have an average width of 19.5 inches and can have a pitch of 46 inches. Upon boarding, passengers are offered a welcome drink Dining onboard features a choice of hot Turkish and interionational cuisines, served in porcelain dishes. Breakfast involves a hot or cold meal option. Special requirement meals are available but must be ordered at least 24 hours prior to departure. A wide range of premium alcoholic and non-alcoholic beverages are available. Each seat is equipped with its own entertainment unit featuring movies, TV programs, audio books, music and games.
Business Class is only available on selected aircraft B777-300 abd A330-300 aircraft. Business Class seats feature an ottoman that creates a 75 inch full flat bed. With a 1-2-1 configuration, all seats have direct access to the isle. Passengers are greeted with a welcome drink and hot or cold towel. All Business passengers are provided with a Porsche Design amenity kit featuring cosmentics by Acca Kappa. The meal service varies depending on the flight duration, but usually involves a welcome drink, hot and cold meals, hors d'oeuvres, snacks, Turkish Delight, and various hot drinks including Turkish Tea. The entertainment systems vary between touch or remote controlled private screens, offering around 350 films and short programs, as well as 600 albums..
Online check-in is available from 24 hours until 90 minutes prior to flight departure time. At selected airports, passengers can use self-service kiosks to check in, from 12 hours until 60 minutes prior to departure. Standard check-in is available between 2 hours and 1 hour prior to departure. Business Class and First Class passengers have access to dedicated check-in counters. First Class passengers can check-in as late as 30 minutes prior to departure.
Business Class passengers, First Class passengers and Miles&Smiles Elite and Elite Plus members have access to the CIP lounge service in Istanbul. This lounge contains private rooms, a wide selection of food and drinks, business center, Wi-Fi, entertainment, kids room, massage chairs, and showers. Other Star Alliance lounges may be accessible for some Turkish Airlines customers on inquiry.
Turkish Airlines offer the Miles&Smiles rewards program. Points can be earned and redeemed on all Star Alliance flights. Members of other Star Alliance rewards programs can earn points by flying with Turkish Airlines. Elite and Elite Plus cardholders have access to the exclusive CIP Lounge.