Long Haul – Finnair features a standard economy section with an industry average seat pitch of 31 inches of leg room, and an Economy Comfort section with enhanced personal space. While the in-flight service is similar, Economy Comfort passengers enjoy 7-13cm more leg room, noise cancelling headsets, a more robust headrest and priority boarding.
Finnair provides what is described as a “generous and tasty” hot meal on long-haul flights along with beverages. A mid-flight snack is also provided on most flights. The main meal and snack are always complimentary as are beverages. Finnair also offers an on-board menu with a selection of snacks for purchase. Beer and wine are free of charge however there is a charge for spirits.
Economy seats on Finnair’s A330 and A340 aircraft come equipped with personal seat back video screens for on-demand entertainment. The entertainment system consists of over 70 movies, 150 TV shows and a wide selection of news, documentary shows and music and games. There is also a satellite telephone and electricity power point at each seat. An adaptor is not needed for the power point.
Intra-European – The Finnair domestic and intra-European fleet consists of narrow body aircraft which are fitted in an all economy class arrangement. Seat pitch, a measurement of leg room is an industry standard 31 inches. Coffee, tea and juices are complimentary while snacks are available for purchase from the Sky Bistro in-flight menu. Hot meals can be pre-ordered for longer flights however a minimum 72 hours’ notice is required for the purchased meal. Domestic and Intra-European flights do not offer in-flight entertainment.
Long-haul Business Class provides an exceptional level of comfort, privacy and space on routes to North America, the Middle East and Asia. Twelve of Finnair’s fifteen widebody aircraft feature spacious seats that convert to lie-flat beds for a peaceful rest. With generous leg room, personal storage compartments, a large tray table for dining and working and electronic seat controls, the business class environment is geared towards maximum comfort and convenience. The remaining 3 widebody aircraft offer wide, comfortable arm chairs with generous leg room and seat recline.
Restaurant style meals are provided on demand. A choice of entree, main and dessert are served with a selection of fine wines. Finnair Business Class also features Marimekko tableware and textiles as well as stylish cutlery and glassware. A mid-flight snack is also served on long haul flights but is available any time, at the request of the passenger.
Entertainment is found on the 12 inch video screens which are located at each seat. The easy to navigate touch screens provide many hours of viewing and listening enjoyment with a wide selection of movies, TV shows, music and games on offer. A collection of newspapers, magazines are also provided.
Passengers may check-in for their flight at the Finnair ticket counter upon arrival at the airport. Check-in at the counter opens several hours before departure and typically closes one hour prior to scheduled departure. At airports where there are Finnair self-service kiosks, passengers may check-in at these stations, select their seats and print off boarding passes and checked baggage tags. Once checked in, the guest may proceed to the bag drop off line if traveling with checked baggage.
Web and Mobile Check-in
Passengers have the option to check-in using a computer or mobile device for flights with an AY2000 series flight number. Check-in opens 24 before departure for flights to the USA and 36 hours for all other destinations. An electronic boarding pass will be sent to the passenger’s mobile device or a paper boarding pass may be printed at time of check-in.
Intra-European and domestic Finnair and Flybe flights operated with an AY2000 series flight number qualify for the automatic check-in option. Passengers with a mobile number in their Finnair Plus profile will be automatically checked in for their flight and an electronic boarding pass will be sent directly to the mobile device in the form of a text. The seat assignment and link to the boarding pass will be provided.
International Check-in Guide
Be at the airport at least
prior to scheduled departure time
At the airport
Finnair maintains two lounges at Helsinki Airport. Business Class passengers, Finnair Plus and top-tier Oneworld members may use either lounge. Lounge access may also be purchased at lounge reception. Lounge guests will enjoy comfortable seating areas, a business center, complimentary snacks and beverages, private showers and a Finnish sauna.
Business Class passengers flying on a ticketed Oneworld partner airline flight as well as top-tier Oneworld frequent flyers have access to hundreds of additional lounges across the world through the alliance.
Members of the Finnair Plus frequent flyer program are able to earn points for a variety of awards, including free flights, upgrades, lounge entry, an increased baggage allowance and more. There are four tiers to the program – Basic, Silver, Gold and Platinum, each with their own set of useful benefits.
Basic membership is the stepping stone to the enhanced benefits of Silver. At 40,000 points, Silver status is granted. Benefits include a 10 percent point bonus, priority lane access for check-in and security, access to the Finnair lounge and one extra checked bag.
Gold membership is reached at 90,000 miles when a 15 percent point bonus becomes effective. In addition to Silver benefits, Gold members receive complementary upgrades to Business Class.
Platinum is reached at 150,000 points and provides a 25 percent point bonus and access to Finnair and Oneworld lounges regardless of class of travel.
Finnair operates a mixed fleet of Airbus narrow body and wide body aircraft for long haul and intra-European flying. Embraer aircraft are used for domestic and short haul regional services.
Long Haul flights to North America, the Middle East and Asia are operated with widebody A330 and A340 equipment. Finnair is also the European launch customer for the new Airbus A350 and has a total of 11 of the ultra-modern planes on order. Deliveries of the new Airbus begin in the second half of 2015 and they will be used to replace the airline’s fleet of A340s. The first routes to see the A350 in late 2015, early 2016 will be Helsinki to Shanghai, Bangkok and Beijing.